Scalp Detox, Refresh and Moisturize

Cancellation Policy

Lux Take-Down Retreat Service Disclaimer We’re committed to providing every guest with a luxury self-care experience. To maintain a peaceful, professional, and efficient environment for all, please review our policies below: 📅 Cancellations & Rescheduling * All cancellations or rescheduling must be done **at least 24 hours in advance**. * Same-day cancellations or no-shows will result in the forfeiture of your **non-refundable deposit**. * Clients arriving **15+ minutes late** may be asked to reschedule and will not receive a deposit refund. 💳 Deposits & Payments * A **non-refundable** deposit is required to secure your appointment. * All services and deposits are **non-refundable**. No exceptions. * Remaining balances are due at the time of service. We accept cash, cards, and electronic payment options. * We encourage booking in advance to secure your appointments. Slots fill fast. 🚶🏽 Walk-Ins and Same Day Appointments Available Daily. Walk-ins are welcome, but please understand service times may vary depending on our booking flow and availabilities. 👶🏽 Children & Guests * For safety and comfort, **children are not allowed** unless they are being serviced. * Please refrain from bringing additional guests to your appointment unless they have a scheduled service. 🎧 Salon Etiquette *No loud, obscene, or inappropriate behavior** will be tolerated in the salon. * To preserve our relaxing atmosphere, please keep phone conversations to a minimum. * Our takedown specialists are trained professionals. **We do not engage in negative gossip or inappropriate discussions** during appointments. We take pride in our positive environment. 📌 Additional Booking Facts * Please arrive with hair free of heavy buildup if you're not receiving a shampoo. * If excessive buildup is found, a detox or additional cleansing fee may apply. * We reserve the right to refuse service to anyone exhibiting disrespectful behavior or hygiene concerns. * All services are performed with professionalism, care, and confidentiality. * For health and safety reasons, we do not offer takedowns for clients with visible scalp infections or conditions. Please consult a medical professional first.

Contact Details

• 5304 Panola Industrial Boulevard, Decatur, GA, USA

  6782342484

  book@luxtakedownatl.com